We're on the lookout for a Client Service Professional to be the primary link between our company and our current and potential customers.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Strong phone and verbal communication skills, plus active listening skills
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
Important Information for Independent Contractors
...Job Summary: We are looking for a Remote Data Entry Clerk to join our team and help us maintain accurate and up-to-date information in our databases and systems. The ideal candidate will have excellent typing skills, an eye for detail, and the ability to work independently...
...turn SEO and content into growth engines. About This Role Were hiring a US-based content writer to create long-form content for a B2B SaaS client. This is a freelance position where youll work with our editorial team to produce well-researched, engaging, and SEO...
ATC HEALTHCARE IS CURRENTLY HIRING FOR A STERILE PROCESSING TECHNICIAN ASSIGNMENT FOR A PROMINENT HEALTHCARE FACILITY IN BALTIMORE, MD, USA... ...INTERESTED? CALL/TEXT (***) ***-**** JUDYWork Type: 13 Week Travel Assignment* Hourly Rate: Local - $26/hr; Travel - $30/hr...
...looking for dynamic and motivated individuals, with a strong passion to explore the world, to join our growing teams. POSITION: TOUR CONSULTANT Job Scope & Responsibilities:Customize travel itineraries and plan for clients.Booking of flights, hotels and liaise with tour...
...Job Description : Position- Administrative Recruiter Location- Beverly, MA, 01915 Facility- ARA Main Corporate Campus Shift- Remote/Monday-Friday/8:00AM - 4:30PM CST/40 hours guaranteed Assignment Length- 13 weeks Pay: Gross weekly-...