BACKGROUND:
Kaizen Advance is a growing consulting company based in Atlanta, GA, specializing in connecting quality workers with work-from-home (remote) opportunities. We are looking for Client Support Agents to work from home and be the primary link between our clients' current and potential customers.
The Client Support Agent is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs and communicating effectively with team members within the customer service department of various Fortune 500 companies. This is an Independent Contractor opportunity.
JOB DUTIES:
Provides timely and accurate information to incoming customer order status and product knowledge requests
Processes customer orders/changes/returns according to established department policies and procedures
Provides timely feedback to the company regarding service failures or customer concerns
Partners with the sales team to meet and exceed customer service expectations
WHAT IT TAKES TO SUCCEED:
Outstanding problem-solving skills
Patience and empathy - an ability to manage stress and work under pressure
Excellent communication skills in writing and verbal with outstanding listening skills
Ability to provide knowledgeable, friendly, and professional customer service
Experience navigating and efficiently using program tools and software using technology
Basic computer skills
QUALIFICATIONS:
Must be a legal US Resident and Citizen
Must be at least 18 years of age
Must be able to pass a 7-year criminal background check
Must be able to work at least 15 hours (30 intervals) a week
No degree necessary – a great work-from-home opportunity for anyone ready to invest in themselves and work hard!
Previous customer service experience is preferred, but is not required
TECHNOLOGY REQUIREMENTS:
Windows 11 ONLY – No Chromebooks or Apple (Macs) allowed
16 GB RAM PC (Preferred)
Dual monitors
Noise-canceling USB headset
Hardwired internet connection (Ethernet; No Wi-Fi)
No degree necessary – a great work-from-home opportunity for anyone ready to invest in themselves and work hard!
You can create your work schedule to fit your needs, whether you want a full-time or part-time schedule
You have the opportunity to receive performance-based compensation or other incentives
You can work remotely
Louis Vuitton seeks a Fashion Stylist in San Francisco to serve as a brand ambassador, focusing on Ready-to-Wear. The role involves driving sales, enhancing client experiences, and developing store associates. Candidates should have a minimum of 3 years of experience in...
...Hospital Security Officer Wage: $18.00-19.00/ hour Officer Wage: $21.00-$22.00/ hour Supervisor Security experience preferred We help make your world a safer place. Are you interested in being part of our Security Team? Apply quickly and efficiently online...
...will lead manufacturing operations to achieve safety, quality, productivity, and cost goals while fostering team development and driving... .... MUST HAVES: Minimum 5 years of supervisory or management experience in a manufacturing environment in food, beverage,...
...Become a Mobile Care Professional with Provado Mobile Health ~ Must live in Lowndes County ~ We need drivers to transport people to and from their medical appointments. ~ Desired Shift: Drivers get to create their own schedules, business hours, Monday through...
...and social media distribution Planning and organisational skills Experience with guides writing in a previous role or in a freelance capacity An interest in a wide range of video game genres and IPs Understanding of SEO Whats in it for you The expected...