Job Description

The Storage Administrator is responsible for :
● Installing, configuring, maintaining and troubleshooting database backups
● Troubleshoot and diagnose technical issues related to NetApp and Commvault systems
● Develop and maintain technical documentation, including troubleshooting guides, best practices, and standard operating procedures
● Mentor and train other support engineers in the team, sharing knowledge and best practices
● Stay current with the latest NetApp technologies, best practices, and certifications
● Participate in on-call rotation to provide 24/7 support for critical issues
● Ensure all storage devices are security compliant
● Contribute to monitoring of team metrics and KPIs, ensuring the health and success of the service
● Collaborate with other cross-functional teams in both engineering and security.

Mandatory Skills:

• Proven experience troubleshooting and resolving complex technical and performance issues in storage in storage environments
• Windows and UNIX knowledge
• Bachelor's Degree + 15 years experience. Five years technical experience can be added if no degree.
• CompTIA Security+ CE
• TS/SCI with FS Poly required

Desired Skills:

• Demonstrate an understanding of technology as it pertains to infrastructure and applications and be able to provide design recommendations
• Familiarity with automation and scripting (e.g., PowerShell, Python)
• Knowledge of NetApp ONTAP hardware, software, and associated features (e.g., Snapshot, SnapVault, FlexClone, SnapMirror, FlexVol, Fabric Pool, and Object Storage)
• Knowledge of the NetApp storage grid
• Knowledge of virtualization platforms (e.g., VMware) and their integration with storage systems
• NetApp OnTap
• Proficiency in NAS protocols, including NFS and SMB
• Proven track record in designing and managing enterprise storage environments

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