Supervising Special Investigator Job at Department of Social Services, San Diego County, CA

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  • Department of Social Services
  • San Diego County, CA

Job Description

Job Description and Duties

This is a Peace Officer classification [PC 830.3(h)] subject to Peace Officers Standards and Training [POST] requirements. The Department is looking to fill this position with an applicant that is already POST Certified but may consider applicants that are not POST Certified. The successful applicant will be required to complete POST Basic training within the first year of appointment, if not completed prior to employment.

The Supervising Special Investigator I (SSI I) is responsible for planning, organizing and directing a unit of field investigators in the performance of their duties. The SSI I, will monitor and assess all case referrals, assign work, review casework to ensure high quality investigative report findings. Interested applicants must submit a Standard State Application (STD 678) with the position number 800-819-8548-002 as well as the job control number in the Examination/Job Title section. In addition, please include a document titled Statement of Qualifications (SOQ), as instructed below.

Please let us know how you learned about this career opportunity by taking the brief survey that follows: .

Need assistance in applying to positions, taking an examination, or interview prep? Connect with our staff by contacting us at Recruiter@dss.ca.gov Information about applying for a state job can be found here: . 

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You will find additional information about the job in the .

Working Conditions

This position is eligible for  hybrid work  in accordance with the Governor’s and at the sole discretion of the Department of Social Services under California Government Code Section 14200. All telework schedules are subject to change and may be re-evaluated at any time.  The incumbent  will  be expected to report for in office work and attend work related in-person events as deemed operationally necessary. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the CDSS policies. Headquarter location may be designated on the selected candidate's primary residence location, and/or the closest CDSS location in accordance with operational need and available space. The successful candidate must reside in California upon appointment. The successful candidate must reside in California upon appointment.

Special Requirements

Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

The SOQ must be typed in Arial 12-point font and must not exceed two pages in length. Applications without an SOQ may not be considered. The SOQ must detail your interest in the California Department of Social Services and how your education and experience would make you a good fit for the position. The Statement of Qualifications must address the following:

1. Strong leadership and management experience, demonstrating an ability to create a clear vision, set goals and expectations, encourage initiative and accountability at all levels.
2. Demonstrated experience in the successful management of a program with field operations including planning, organizing and directing program operations.
3. Demonstrated experience setting priorities, delegating tasks, and making sound decisions in a fast paced environment.
4. Demonstrated experience coaching employees and creating a work environment that stimulates learning, encourages growth, and recognizes individual achievements to ensure peak performance and quality customer service.
5. Demonstrated experience in the development of uniform investigative policies and procedures to ensuring all assignments and cases are investigated thoroughly and uniformly.
6. Demonstrated experience in clearly communicating sensitive, complex, urgent or highly visible issues in simple terms that can be easily understood by individuals at multiple levels including staff, management, stakeholders and the general public.

This position is designated under the Conflict of  Interest Code.

You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is not complete. Resumes will not take the place of employment history.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:


The SSI I must possess knowledge of investigative techniques, operational procedures and personnel practices. The SSI I will be responsible for completing monthly statistical, travel and personnel reports. The SSI I will work under the direction of a Supervising Special Investigator II and may be required to act in his/her absence.

Benefits

TRANSPORTATION REIMBURSEMENT

  • Public transit (mass transit) passes.
    • 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).
    • 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
  • Vanpool drivers and riders
    • 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.

Benefit information can be found on the website and the website.

Examination Information

Those interested in obtaining employment with any state agency must apply and compete through the state hiring and recruitment process.  

To apply for the examination for this position, click on the link below to search for the examination and follow the “How to Apply” instructions in the examination announcement:

Successful examination applicants are placed on an eligibility list.  If you already have list eligibility for this classification, you do not need to retake the examination.  Applicants should refer to their examination results or check their CalCareer account for specific list eligibility expiration dates and to re-take the examination when necessary.  For questions regarding the examination process, please contact the Examination Unit at:  Examinations@dss.ca.gov .

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications -

    (SOQ) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.

Job Tags

Permanent employment, Full time, Temporary work, Work at office, Remote work,

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